Privacy Policy
Your data protection and privacy rights matter to us
Effective Date: January 15, 2025
Introduction and Data Controller
oceanthevio operates as a comprehensive business budget platform, helping
organisations across the United Kingdom manage their financial
resources more effectively. We take your privacy seriously and are
committed to protecting your personal data in accordance with UK GDPR
and the Data Protection Act 2018.
oceanthevio (the "Company," "we," "us," or "our") acts as the data
controller for personal information collected through our website
oceanthevio.com and related services. Our registered address is Unit 2,
Harbour Road Trading Estate, Harbour Rd, Portishead, Bristol BS20
7BL, United Kingdom.
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and business address
- Account registration information and login credentials
- Business information such as company name, size, and industry sector
- Financial data you input into our budgeting tools and calculators
- Communication preferences and marketing consent settings
- Support inquiries and feedback you submit through our contact forms
Automatically Collected Information
Our systems automatically collect certain information when you
visit our website, including IP addresses, browser type and
version, operating system details, referring URLs, pages visited,
and time stamps of your interactions. We also collect device
information and screen resolution data to optimise your user
experience.
How We Use Your Information
We process your personal data for several specific purposes, each
backed by a lawful basis under UK data protection legislation. Our
primary uses include providing and improving our budgeting services,
responding to your inquiries, and sending relevant business
communications.
Service Provision: We use your information to
deliver our budget planning tools, generate financial reports, and
provide customer support. This processing is necessary for performing
our contract with you.
- Analysing usage patterns to improve our platform functionality and user interface
- Sending service updates, security notifications, and important account information
- Providing personalised recommendations based on your business sector and usage history
- Conducting research and development to enhance our financial planning features
- Complying with legal obligations including tax reporting and regulatory requirements
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with
trusted partners who meet our security standards. Your personal
information is never sold to marketing companies or used for purposes
outside those outlined in this policy.
Service Providers
We engage carefully selected third-party providers to help deliver
our services, including cloud hosting infrastructure, email
communication platforms, and payment processing systems. These
providers are bound by strict data processing agreements and can
only use your information for specified purposes.
Legal Requirements
We may disclose your information when required by law, such as
responding to court orders, regulatory investigations, or
legitimate requests from law enforcement agencies. We'll notify you
of such requests unless legally prohibited from doing so.
Your Privacy Rights
Under UK GDPR, you have several important rights regarding your
personal data. These rights are fundamental to our privacy approach,
and we've designed simple processes to help you exercise them
effectively.
- Access: Request a copy of the personal data we hold about you, including details about how it's being processed
- Rectification: Ask us to correct inaccurate or incomplete personal information in your account
- Erasure: Request deletion of your personal data when it's no longer needed for our legitimate purposes
- Portability: Receive your data in a structured, commonly used format for transfer to another service
- Object: Opt out of certain processing activities, particularly for marketing purposes
- Restriction: Ask us to limit how we use your data while we resolve any concerns you've raised
To exercise any of these rights, contact our data protection team at
info@oceanthevio.com or call +447974919701. We'll respond to your request
within one month and provide clear information about any actions
we've taken.
Data Security and Retention
We implement comprehensive security measures to protect your personal
information against unauthorised access, alteration, disclosure, or
destruction. Our security framework includes encrypted data
transmission, secure server infrastructure, regular security audits,
and staff training on data protection principles.
Retention Periods
We retain your personal data only as long as necessary for the
purposes outlined in this policy. Account information is typically
kept for seven years after account closure to meet financial
record-keeping requirements. Marketing communications data is
retained until you withdraw consent or request deletion.
International Transfers
Some of our service providers operate from countries outside the UK
and European Economic Area. When we transfer data internationally,
we ensure appropriate safeguards are in place, such as adequacy
decisions or standard contractual clauses approved by UK
authorities.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance
functionality and analyse website performance. Essential cookies are
necessary for basic site operations, while analytics cookies help us
understand how visitors use our platform. You can manage cookie
preferences through your browser settings.
Changes to This Policy
We review this privacy policy annually and may update it to reflect
changes in our practices, technology, or legal requirements.
Significant changes will be communicated through email notifications
to registered users and prominent notices on our website. The
effective date at the top of this policy indicates when changes were
last made.
Contact Our Privacy Team
For questions about this privacy policy, data protection concerns,
or to exercise your privacy rights, please contact us:
Email: info@oceanthevio.com
Phone: +447974919701
Address: Unit 2, Harbour Road Trading Estate, Harbour Rd, Portishead, Bristol BS20 7BL, United Kingdom
If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Email: info@oceanthevio.com
Phone: +447974919701
Address: Unit 2, Harbour Road Trading Estate, Harbour Rd, Portishead, Bristol BS20 7BL, United Kingdom
If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).